Here's how many credits are consumed for each action.
Embed loads
Consumed when an embed is loaded on a page
Comments
1
Gated content
1
Comment Counts
0.5
Spam Detection
Consumed when a comment is checked for spam (on publish or edit), after allowance
Allowance: 1000 spam checks are free per month for each 100k credits you
have. For example, if you are on a 1 million credits plan, you will have 10,000 checks per
month without consuming any credits.
Akismet
10
FortGuard
20
API
Consumed when a request is made to our Data API
Data API
0.25
Features
Premium
Business
Enterprise
Basic Features
Websites
10
50
Custom
Moderators
Unlimited
Unlimited
Unlimited
Max Image Upload Size
2MB
5MB
10MB
Memberships Fee
5%
3%
0%
Real-time Commenting
Moderation
Rules
Spam Detection
Multi-language
Styles Customization
Advanced Features
Single Sign-on
No Hyvor Talk Branding
Custom Email Domain
Developer
Data API
Console API
Webhooks
Integrations
Slack Notifications
FAQs
Is there a trial?
Yes, we offer a 14-days trial with all the features, except email custom domain. After the
trial, you can choose to upgrade to a paid plan. Please contact us if you want to extend your
trial.
What happens if I exceed the API credits limit?
For embeds, occasional overages are acceptable. However, if you exceed the limit for two
consecutive months, we'll temporarily disable embeds until the next month begins or you
upgrade your plan. For newsletter emails, you must upgrade your plan before sending any issue
that would exceed your current limit.
How do payments work?
Payments are processed securely through our Merchant of Record, Paddle.com, who technically
works as a reseller of the product.
Can I cancel anytime?
Yes, all subscriptions are self-managed. You can change your plan or cancel your subscription
at any time in a few clicks. No questions asked. We do not offer refunds for the remaining
period, except for unintentional auto-renewals.
Are requests from bots counted towards credits?
No, we do not count requests from bots towards credits to ensure fairness. Here is the list of
bots we block: Googlebot, Bingbot, YandexBot, Baiduspider, OAI-SearchBot, GPTBot,
ChatGPT-User, ClaudeBot, Claude-User, Claude-SearchBot, PerplexityBot, Perplexity-User.